Starting Strong: Communication Tips for New Accounting Professionals

Stepping into a new accounting job can feel like diving into the deep end—exciting yet overwhelming. The secret to staying afloat? Effective communication. It’s the key that unlocks collaboration, clarity, and success in your new role.

The Importance of Communication in Accounting
Many companies will examine an applicant’s ability to communicate effectively verbally and in writing during the interview process. The Career Services department at many schools also emphasizes this skill set. Whether you are a new professional or an industry veteran, being able to convey your needs and wants is paramount.

Building Confidence Through Collaboration
As a new staff member, it may feel tempting to pave your own way and try to power through new tasks unassisted. However, speaking with peers and supervisors will help you build confidence in your new role and learn how to clarify topics that may have elicited confusion. Establishing solid communication as a team can help promote respect amongst colleagues and mitigate unnecessary stressors.

Clarifying Expectations: The Key to Success
Few things are worse than not meeting an expectation simply because no one articulated the expectation. Remember, unless a person lets you know what is wanted, it is hard to reach the end goal—we are accountants, not mind readers. Always clarify expectations to ensure you are moving forward in the right direction.

Embracing Questions: A Path to Growth
Another area that some struggle with upon starting a new accounting role is asking questions. Some individuals believe that any uncertainty on their part may cause people to question their intelligence or abilities. In reality, many supervisors are not only ready and willing to answer questions, but are also expecting questions—many of them! Having an open conversation on areas where you may need more support is not a sign of weakness, but a step towards building respect and trust. Speaking up will allow all members of the team to better understand what is needed to help you grow.

Understanding Communication Styles
Learning the communication style of others and the most appropriate method to communicate can be challenging when you are new to an environment or client. If you are uncertain about the best approach, reach out to a peer or a supervisor. Does the client prefer phone calls to discuss questions, or are they okay with discussing via email? At what point does email no longer suit the dialogue, and when should I simply give them a call? Asking these questions can help foster more meaningful interactions with those you work with.

The Journey of Continuous Improvement in Your Communication Approach
Of course, your communication skills will not develop overnight – instead, they are honed as you gain experience. There will be opportunities to showcase your ability to ask pointed questions, or times where complex problems need to be explained. Real-world experience is your best teacher, allowing you to practice what works for you, as well as those you work with and for. Each experience is a step towards becoming a more effective communicator.

No matter the number of years in the accounting profession, effectively communicating will continue to be the most sought-after skill for those building their teams. Seeking continuous improvement in this area throughout your career is a worthwhile effort.